Account manager job description

This article includes content: job purpose, key duties/responsibilities samples and related documents of Account manager.

I. key duties of account manager:

1. Prepare and maintain scorecard data and develop strategy to enhance the motivation at work;

2. Check and identify accounts that are likely to become a bad debt or “zero balance” account and contact the clients to retain them;

3. Develop relationships with loyal clients; ask for their feedbacks and provide feedbacks to the marketing units for purpose of enhancing the quality of service;

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